FAQ
Your Questions & Answered
How long does it take to repair an oxygen concentrator ?
Most standard repairs and servicing are completed within 24 to 48 hours, depending on component availability.
Do you provide replacement filters and spare parts ?
Yes, we supply genuine replacement filters, molecular sieves, compressors, and tubing for all major concentrator brands.
How do I know if my oxygen concentrator needs servicing ?
If the oxygen purity indicator light alerts, output pressure drops, or the machine makes unusual noises/beeps, it requires immediate technical inspection.
Do you service both portable and stationary oxygen concentrators ?
Yes, our certified technicians are trained to service both home/stationary (5L/10L) units and portable oxygen concentrators.
Can I rent an oxygen concentrator while mine is being repaired ?
Yes, we offer flexible short-term and long-term rental options for both stationary (5L/10L) and portable oxygen concentrators so your oxygen therapy is never interrupted.
Do you offer Annual Maintenance Contracts (AMC) for hospitals and homecare ?
Yes, we provide custom AMC plans for clinics, hospitals, and homecare patients. Our contract includes regular preventive maintenance, routine filter changes, priority response times, and emergency standby support.
